Security at ElevateSOP

At ElevateSOP, we take the security of your data seriously. Here's how we protect your information and ensure the safety of your academic documents.

Data Encryption

All data transmitted between your browser and our servers is encrypted using industry-standard TLS/SSL encryption. Your SOPs and personal information are encrypted at rest in our databases.

Authentication & Access Control

We use Clerk, a leading authentication provider, to manage user accounts securely. This includes:

• Secure password requirements
• Multi-factor authentication support
• Session management
• OAuth integration with trusted providers

Payment Security

All payment processing is handled by Razorpay, a PCI DSS compliant payment gateway. We never store your credit card information on our servers.

AI Model Security

Your SOP data is processed by secure AI models with the following protections:

• Data is not used for model training
• Temporary processing only - no long-term storage by AI providers
• Secure API communications
• Regular security audits

Infrastructure Security

Our infrastructure is built with security in mind:

• Regular security updates and patches
• Firewall protection
• DDoS mitigation
• Regular backups
• Monitoring and alerting systems

Data Privacy

We follow strict data privacy principles:

• We never share your personal data or SOPs with third parties
• You maintain full ownership of your content
• You can delete your data at any time
• We comply with GDPR and other privacy regulations

Vulnerability Disclosure

If you discover a security vulnerability, please email us at security@elevatesop.com. We take all reports seriously and will respond promptly.

Compliance

We maintain compliance with:

• GDPR (General Data Protection Regulation)
• CCPA (California Consumer Privacy Act)
• Industry best practices for data security